Policies

Policies

Privacy Policy

We recognize that privacy of your personal information is important. That’s why handle any personal information we obtain from you with care and respect.

Here is information on the types of personal information we receive and collect when you use and visit our site, and how we safeguard your information. We never sell your personal information to third parties.

Log Files
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as Comcast), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site. 

Cookies and Web Beacons
We do use cookies to store information, such as your personal preferences when you visit our site. We use this information to enhance your experience, such as only showing you a popup once in your visit, or giving you the ability to log in to some of our features, such as forums.

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site, as well as other websites.

 

Shipping Policy

Shipping is included in the retail price for all domestic US addresses.

Please contact us for international shipping rates.

 

Return Policy

Our products include a 100% satisfaction guarantee. Please evaluate our products before washing. Contact us within 7 days of receipt for a full refund if you are not happy with the product.  Unfortunately, we cannot refund shipping charges and the cost of shipping will be deducted from the refund amount.

Defective items will be issued a full credit or replaced. The defective item must be returned to:
Star Kids Products

10123 E 29th Avenue
Denver, CO 80238

in order for defective item to be replaced or refunded

Star Kids Products is not responsible for normal wear and tear, abuse, mistreatment or damages due to washing and shredded or worn fabrics in areas of usage.

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